11 Jobs in Old Hickory, TN
FIRST CALL AMBULANCE is Hiring a Dispatch Supervisor Near Old Hickory, TN
Company: First Call Ambulance
Location: Old Hickory, TN
Under the supervision of the Communications Manager, the Dispatch Supervisor will oversee all dispatching personnel within the communications center.
- All Dispatch Call Taker and Dispatcher requirements.
- Must have the ability to function as a leader evaluating, coaching, training and directing dispatch staff. Utilizing corrective action when necessary.
- The ability to reach, push and pull.
- The ability to sit for long periods of time.
- The ability to use phones and radios to communicate with callers, crews and other staff
- The ability to use mouse or keyboard to input data into computer over long periods of time.
- The ability to view graphic and text data on multiple computer screens for long periods of times.
- The ability to complete all job duties during any and all hours of the day and night.
- Communications Manager as appropriate for all operational activities.
- Demonstrates complete knowledge, understanding and compliance of company policies and procedures.
- Ensures that Computer Aided Dispatch computer console, phone system, radio system and all equipment is ready for use at the beginning of each shift.
- Ensures security of buildings, Dispatch Center and all other company property.
- Performs daily inspections of their work area and of the Dispatch Center for cleanliness. Then performs and/or delegates the appropriate housekeeping duties to ensure their work area is clean, free from clutter and sanitary at all times.
- Maintains appropriate communications with company units, managers, support staff, receiving healthcare facilities and other agencies via radio or phone as required.
- Is knowledgeable as to local geography to include location of hospitals, public venues as well as local streets and highway systems.
- Deploys, tracks and moves units on an ongoing basis throughout the day per local System Status Posting Plans.
- Responds to all calls for service promptly and accurately answering incoming phone calls for service per Emergency Medical Dispatch and company procedure as required.
- Utilizes appropriate Emergency Medical Dispatch or company procedure to accurately determine the exact nature of each call giving pre-arrival instructions to callers per appropriate emergency medical dispatch and company procedure as required.
- Dispatches by radio, pager or mobile data terminal the most appropriate unit for each request for service.
- Obtains complete intake information from all callers and inputs all required call data information received correctly into Computer Aided Dispatch system the course of the call.
- Communicates and coordinates with Supervisors, Managers and other management and support staff to ensure the proper number of fully equipped and staffed vehicles are available to fulfill local System Status Plan on a daily basis.
- Acts at all times in the best interests of high-quality patient care, in the best interest of the patient, and in such a manner to reflect credibly on the company and the professional reputation of the Dispatcher.
- Acts at all times with the safety of field crews he/she is dispatching in mind, as well as the safety of the patient, other EMS personnel, bystanders, and any other public safety personnel present at scene.
- Provides appropriate pre-arrival instructions per appropriate emergency medical dispatch and company procedure.
- Maintains security and privacy of all company and patient information at all times in accordance HIPPA and all other local, state and federal regulations.
- Remains on-duty and in proper uniform until properly relieved.
- At all times sets an example of professionalism and leadership for others to follow. Places patient care excellence and safety above all else.
- Acts as a Communications Training Officer assisting in the evaluation, orientation, and training of new dispatch staff.
- Directs and leads dispatch staff in dealing with handling deployment of units, incoming calls and dispatching of units.
- Directs and leads dispatch staff in performing administrative tasks such as dealing with vehicle breakdowns, vehicle accidents, employee injuries, patient injuries, supply requests, general housekeeping activities, etc.
- Directs and leads dispatch staff with adherence to policies, procedures and contractual obligations.
- Assists senior managers by acting as a "first stop" for dispatch staff with questions, concerns or issues regarding pay, benefits, or other personnel issues.
- Assists Field Supervisors and Billing staff in evaluation, training and follow up with field crews in protocol compliance and field documentation.
- Performs other duties as directed by management
Job Summary
Full Time
Ancillary Healthcare
$85k-109k (estimate)
03/02/2024
05/01/2024
firstcall-ambulance.com
DICKSON, TN
500 - 1,000
2004
MICHAEL K ROSS
$10M - $50M
Ancillary Healthcare
Related Companies
About FIRST CALL AMBULANCE
First Call Ambulance is a private ambulance provider offering a comprehensive suite of scheduled and emergency transport services to a variety of healthcare providers, public entities, and other organizations. The companys mission is to administer patient care and transport with compassion, integrity, and professionalism, recognizing and satisfying the specific needs of each individual, and improving patients quality of life. First Call maintains the industrys most rigorous training, certification, and professional development standards for all licensed EMTs and paramedics, and employs the mos ...
t advanced technology, equipment, and processes to achieve exceptional customer service and superior operational efficiency.
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The job skills required for Dispatch Supervisor include Leadership, Billing, Medical Emergency, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatch Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatch Supervisor. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Dispatch Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatch Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatch Supervisor job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatch Supervisor jobs
The dispatcher's screen would show the available personnel that are dispatchable.
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Complete the required level of education.
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Gain experience and on-the-job training.
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Previous experience as a warehouse / dispatch supervisor or a similar supervisory position.
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Placed on top of the resume, supervisor resume titles must condense multiple skills to establish the value of the candidate.
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Step 3: View the best colleges and universities for Dispatch Supervisor.
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